Support & refunds
Let's make this right.
Your guide should help you take the next step with your dog. If it isn't helping, let's see what we can fix. Our 14-day money-back guarantee is here if the guide isn't right for you.
A simple request.
Email the address used at checkout or your order ID. You do not have to try an exercise or give a reason first.
Request a refundRefunds return to the original payment method. This does not limit your mandatory consumer rights.